Which of the following is NOT among the individual’s three key selling points for the role?

In the context of highlighting an individual's strengths for a role, it's crucial to identify the most relevant experiences and skills that align with the job's requirements. While having over ten years in retail finance demonstrates considerable experience, it may not directly relate to the specific competencies or selling points required for the position in question.

The other options—proven client de-escalation skills, experience in ACH and chargebacks, and expertise in fraud management—are more targeted skills that are likely to resonate strongly with the responsibilities of the role. These skills are essential in FinTech support, where managing client relationships, handling electronic transactions, and mitigating fraud are crucial. As such, these points would likely serve as stronger selling points than general retail finance experience, making them more relevant in showcasing suitability for the job.