What does a Service Agreement in ServiceTitan represent?

A Service Agreement in ServiceTitan represents a contract for ongoing services between a service provider and a customer. This type of agreement typically includes terms that outline the scope of work, payment details, and the duration of the service commitment. It is designed to ensure that customers receive maintenance or repair services regularly, which can help in establishing a reliable relationship between the service provider and the customer.

Customers benefit from a service agreement by having guaranteed access to services, sometimes at a reduced rate or with additional perks. It also helps the service provider secure a steady stream of income and fosters customer loyalty by providing assurance that maintenance or services will be performed consistently over a specified period.

In contrast, options that suggest a promotional offer, a one-time service purchase, or a customer feedback form do not encompass the ongoing nature of a Service Agreement, as these pertain to distinct transactional experiences rather than an enduring commitment to services.